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“Susan and her team at BIG are truly wonderful, professional and incredibly supportive from my first hand experience. You don’t ever dream of something happening, but when it did to me it was terrific to have their support. Real friends through a difficult time for both my wife and I, thank you.”

Andrew Haywood- Client

Dear Susan and Lynne,

Colin and I would like to thank the two of you for the time spent with us at the hospital and in your office with regard to the settlement of my claim. We would also like to thank you for the help and advise given to us with regard to my life cover, super etc.
Last but not least, thank you for the beautiful flowers
Love Dawn and Colin

We trust and depend on Business Insurance Group to ensure that we are fully protected.   We sleep better at night knowing they are working for us.

Michael Crowther – Refresh Properties

Hi Ann,

Thank you for following through to the end on our insurance claim, we know that you spent quite a lot of time on it. Throughout the whole process we have been very impressed with the level of service you personally provided us as well as the professionalism of all the BIG team.

It goes without saying that we were extremely happy with the outcome.

Business Insurance Client

Stuart’s willingness to be ‘on call’ for our company has provided significant benefits to our group. The trust we have developed with Stuart has enabled us to be confident that he and his support team are managing the administration of the superannuation fund with expertise. This has allowed us to concentrate on our business knowing that our superannuation obligations have been met in a professional and complete manner.

As a result of the level of superannuation advice, Stuart has become involved in other aspects of the Group’s business including life and disability as well as providing partnership group life cover.

Peter D – Business Manager

Hi Tori,

As a director in my wife’s business I deal with a lot of suppliers.

It was very refreshing that you were appointed as my “account manager” for my dealings with the insurer.  I hate call centre’s and demand that I have a special relationship with all my suppliers.

You have been fantastic, very customer focused, extremely professional and a pleasure to deal with. I know that once you have given me a quotation I have no need to shop around.

Keep up your fantastic service, you have saved me heaps.

Kind regards,
Dean H

For the past two years I have suffered from severe depression which has prevented me from working in my normal occupation.  As my staff Superannuation fund includes income protection cover, I have been able to receive monthly income payments based on a percentage of my normal salary.  This has enabled me to meet my commitments during a very difficult time.

The staff Superannuation fund is administered by BIG Financial Services and I am grateful to Amber for her assistance in arranging for my income protection claim to be processed with a minimum of delay.

Life Insurance Client

Natalie from Big Financial is truly amazing – what a wonderful person with unbelievable service.  She truly does care about you and what your insurance needs are.  She arranged my life insurance and managed to tailor it to suit my lifestyle and sports.  She takes everything in perspective and is also looking into my business insurances.  I would highly recommend Natalie due to her expertise, service and great products.

Life Insurance Client

I hope you don’t mind if I keep you in my contact list, as you have always been so helpful.

Thanks again for looking after me.

Melissa Yl – Payroll Assistant