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CLAIMS

Claims

We firmly believe that the most valuable part of our offering is our claims service.

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No matter what type of loss you have, there is truly an art to successfully managing claims. Making sure that the settlement is as good as it can be and that you get every benefit you're entitled to under the policy is often a difficult task. This involves careful collation and presentation of all of the evidence, interpretation of the complex policy language and then ongoing negotiation with the insurer. 

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With this in mind, your first port of call when making a normal claim should always be us. Contact our office on the details below and we will assist you to decide the best way to approach the claim and we take it upon ourselves to fight for you every step of the way. 

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If your claim is an emergency and is outside of our business hours or you can't get in touch for another reason, then a list of emergency claims contacts for various general insurers can be found HERE

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If there is any immediate threat to life or property, please contact emergency services to assist. 

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HEAD OFFICE

Unit 5, The Groves

3986 Pacific Highway Loganholme

Queensland, Australia 4129

Phone: +61 7 3380 7901

E: info@biggroup.com.au

Ironside Insurance Services Pty Ltd is a Corporate Authorised Representative of Insurance Advisernet Australia. CAR No.1309104

Australian Financial Services License Number: 240549

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Ironside Insurance Services Pty Ltd T/AS BUSINESS INSURANCE GROUP ABN 15 676 324 324
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